ThinkingIT Corp. is looking for a Workforce Manager to support our operations and people-focused initiatives. This role sits at the intersection of operational management, project coordination, and employee support, helping to streamline workflows and ensure team effectiveness across our global organization.

What You'll Do

Support day-to-day operations by coordinating schedules, resources, and team workloads.
Act as a point of contact for employee queries related to operational processes, policies, and workflows.
Work closely with department leads to ensure projects are on track, deadlines are met, and operational bottlenecks are addressed.
Assist in workforce planning, including tracking availability, allocation, and capacity management.
Facilitate cross-functional communication and help translate strategic objectives into actionable tasks.
Maintain accurate operational records, reports, and dashboards for leadership review.
Support onboarding, training, and other people-focused initiatives as needed.
Identify opportunities for process improvement and implement operational best practices.
Provide executive-level support when required, including preparing reports, presentations, and updates for senior leadership.

What We're Looking For

Proven experience in an operational coordination, workforce management, or project support role.
Strong organizational skills with the ability to manage multiple schedules, resources, and priorities.
Excellent communication and interpersonal skills, with the ability to act as a central point of contact.
Ability to work closely with department leads to track progress and address operational challenges.
Experience maintaining accurate records, reports, and dashboards for leadership.
A proactive and highly organized approach to streamlining workflows and improving processes.