Marriott Vacation Club is hiring a Virtual Tour Desk Specialist to provide crucial administrative and customer support for our sales and marketing teams. In this role, you will ensure smooth tour operations, manage data, and help the team reach its goals.

What You'll Do

Perform general office duties to support Sales and Marketing, such as filing, email correspondence, copying, and mail distribution.
Accurately receive, record, and relay messages.
Assemble information packages and marketing materials like brochures.
Verify that individuals meet eligibility requirements for preview package sales tours before scheduling.
Record, calculate totals, and report daily numbers of package sales or tours sold to management.
Generate letters, invitations, and final participant lists.
Maintain and update databases, spreadsheets, and electronic filing systems for Sales and Marketing.
Enter, retrieve, reconcile, and verify sales process information, including commissions and leads.
Report any accidents, injuries, or unsafe work conditions.
Follow all company policies regarding professional appearance, confidentiality, and asset protection.
Communicate clearly and professionally, prepare accurate written documents, and answer phones with proper etiquette.
Develop positive working relationships and support team goals.
Read and visually verify information in various formats.
Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
Perform other reasonable duties as requested.