DaVita is looking for a Transplant Liaison Lead to supervise and support a team that guides End-Stage Kidney Disease and waitlisted patients through the transplant process. In this role, you will act as a key advocate, ensure seamless support from referral to transplant completion, and serve as a bridge between healthcare providers, transplant centers, and the Integrated Kidney Care team.
What You'll Do
- Provide day-to-day guidance and support to Transplant Liaisons under your supervisor's direction.
- Organize, monitor, evaluate, and support Transplant Liaison workflow for timely and consistent execution.
- Demonstrate the ability to lead a team, delegate tasks, and provide clear work direction.
- Drive program outcomes and key performance metrics by supporting teammates in overcoming barriers and optimizing patient progression.
- Facilitate ongoing teammate development through coaching, mentoring, and continuous training.
- Attend and/or lead team meetings, trainings, operational calls, and partner sessions as required.
- Demonstrate consistent leadership qualities, professionalism, and reliability.
- Maintain strict confidentiality when handling patient, teammate, and organizational information.
What We're Looking For
- Bachelor’s Degree.
- Minimum 2 years of Transplant Liaison experience within a formal Liaison Program.
- Excellent communication and interpersonal skills.
- Proficient computer skills, with proficiency in MS Word, Excel, PowerPoint, and Outlook.
Technical Stack
- MS Word
- Excel
- PowerPoint
- Outlook
Team & Environment
You will provide supervision and support to Transplant Liaisons, driving team performance and patient outcomes.
Benefits & Compensation
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs: DaVita offers a variety of programs to help strong performers grow and provides on-demand virtual leadership courses through StarLearning.
- Compensation: The wage range for this role is $22.50 - $31.00 per hour. Specific minimums for New York and Washington are detailed in the posting.
Work Mode
This is a hybrid position based in Baltimore, Maryland.
We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
