Mission Telecom is looking for a Strategic Partnerships Executive to drive growth and build lasting relationships. You will be responsible for developing new partnerships, managing customer accounts, and fostering an exceptional experience that aligns with our nonprofit mission and values. This is a 100% remote position with quarterly travel expectations.

What You'll Do

Develop and execute strategic plans to add new partners and achieve sales targets while promoting our nonprofit mission.
Identify and pursue new business opportunities within assigned territories.
Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
Travel to trade shows, conferences, and other events to develop new client relationships and understand market needs.
Serve as the primary point of contact for assigned accounts.
Conduct regular account reviews to assess client needs, identify upselling opportunities, and ensure satisfaction.
Coordinate with internal teams to deliver tailored solutions and services.
Ensure a seamless and positive experience for all clients throughout the sales and post-sales process.
Address and resolve any client issues or concerns promptly and effectively.
Gather and analyze customer feedback to inform continuous improvement efforts.
Provide clients with product training and support to maximize the value of our solutions.
Collaborate with the customer support team to ensure timely resolution of technical issues.
Collaborate with marketing, product development, business analytics, and external partners to align sales and customer experience efforts.
Monitor and report on sales performance, account activity, and client satisfaction.
Use data to identify trends, measure success, and adjust strategies as needed.
Prepare and present regular reports to senior management.

What We're Looking For

7+ years of sales experience in the technology, telecommunications, education, libraries, nonprofit, government, or social welfare sectors.
Experience in developing and implementing sales strategies and processes.
Experienced developing and nurturing large partnerships in multi-step sales cycle environments.
Analytical and goal-oriented mindset with a keen eye for interpreting data, making data-driven decisions, and exceeding sales targets.
Excellent interpersonal and communication skills, with the ability to connect with clients and present complex ideas clearly and persuasively.
Passion for the nonprofit sector and a genuine interest in contributing to social impact initiatives.
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced, evolving startup environment.
Strong leadership skills, with the ability to inspire and motivate colleagues and partners.
Team commitment that fosters collaboration and readily engages in any area where assistance is required.
Applicants must reside in one of the following states: AZ, CO, CT, GA, KY, MD, NY, PA, TX.

Team & Environment

You will report to the Senior Sales and CX Manager and collaborate cross-functionally to drive success.

Benefits & Compensation

Salary range: $80,000-$90,000
Fully paid medical, dental, vision, short/long term disability and life/AD&D insurance.
85% of dependent coverage for medical, dental and vision.
Partial phone and internet reimbursement.
5% Safe Harbor contribution into a 401K.
Unlimited PTO + 14 paid holidays per year.

Work Mode

This is a 100% remote role open to candidates within the United States, with quarterly travel required.

Mission Telecom is an equal opportunity employer. We recognize the inherent dignity and worth of each individual and value differences including but not limited to age, citizenship, class, color, culture, ethnicity, family status, gender identity and expression, health status or disability, income, language, national origin, partnership status, pregnancy status, race, religion, sex, and sexual orientation.