American Airlines is looking for a Staff Assistant I to join our Airport Hubs & Gateway Team within the Customer Experience Division. In this role, you'll provide essential administrative and operational support to keep our hub and gateway stations running smoothly.
What You'll Do
- Handle primary roles: attendance and compliance, distribution of equipment and supplies, coordinating payroll, and maintaining operation coverage.
- Manage new hire and transfer onboarding.
- Perform office duties: coordinate meetings, handle filing and telephone coverage, greet customers, manage mail, order supplies, reconcile P-card spending, arrange travel, and track team anniversaries.
- Assist with the preparation of management presentations and special projects.
- Troubleshoot and escalate office technology issues, including phones and copiers.
- Track and ensure employees complete onboarding duties, including system access, lockers, uniforms, badges, and training.
- Assist in station event planning, coordination, and execution for team activities and recognition events.
What We're Looking For
- High School diploma or GED equivalency.
- Previous office or clerical experience.
Technical Stack
- MS Office Products including Word, Excel, and PowerPoint.
Team & Environment
You will be a member of the Airport Hubs & Gateway Team within the Customer Experience Division.
Benefits & Compensation
- Compensation range: $34,000 to $49,000.
- Travel Perks: Access to 365 destinations on 6,800+ daily flights for employee, family, and friends.
- Health Benefits: Health, dental, prescription, and vision benefits available on day one, plus virtual doctor visits and flexible spending accounts.
- Wellness Programs: Tools, resources, and support for your well-being.
- 401(k) Program: Available upon hire; employer contributions available after one year depending on workgroup.
- Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more.
Inclusion and diversity are the foundation of the dynamic workforce at American Airlines, supported by 20+ Employee Business Resource Groups focused on connecting team members.
