American Airlines is hiring a Staff Assistant I

American Airlines is looking for a Staff Assistant I to perform a wide variety of office and administrative duties supporting station operations. You will be a key member of the Airport Stations Team within the Customer Experience Division, ensuring smooth day-to-day function.

What You'll Do

• Perform office duties including coordinating meetings, typing, filing, ensuring telephone coverage, greeting customers, handling mail, ordering supplies, and reconciling P-card spending.
• Provide assistance with preparation of management presentations and special projects.
• Administer, review, and monitor all local invoices through InvoiceWorks.
• Troubleshoot and escalate office technology issues, including telephone and copier machines.
• Track and ensure employees complete onboarding duties, including system access, lockers, uniforms, badges, and training.
• Assist in station event planning, coordination, and execution.
• Handle payroll processing in Workbrain for management and support staff.
• Process bereavement letters and coordinate local communications.
• Manage employee parking, including permitting and assignments.
• Assist with timekeeping functions, data entry, verification, reconciliations, and filing.
• Maintain employee files and station meeting plans, including monthly emergency response.
• Access and manage various periodic reports, including performance, audit, expense, and employee engagement.
• Update required manuals and file all security-related items.
• Act as backup for various payroll functions.
• Manage records for OSHA, safety, etc.
• Assist with budget preparation and reconciliation, including monthly closeout of landing fees.
• Support auditing activities as required.
• Track and verify incentive funds earned.
• Liaise with CRE/Facilities and vendors to track local projects.
• Lead/direct work with other support staff as needed.

What We're Looking For

• High School diploma or GED.
• Previous office/clerical experience.

Technical Stack

• Microsoft Office: Word, Excel, PowerPoint, Outlook
• InvoiceWorks
• Workbrain

Team & Environment

You will be a member of the Airport Stations Team within the Customer Experience Division.

Benefits & Compensation

• Travel perks to 365 destinations on the global network.
• Health, dental, prescription, and vision benefits from day one.
• Virtual doctor visits and flexible spending accounts.
• Wellness programs.
• 401(k) program available upon hire with potential employer contributions after one year.
• Employee Assistance Program.
• Pet insurance.
• Discounts on hotels, cars, cruises, and more.

Work Mode

This is an onsite position.

American Airlines is an equal opportunity employer where inclusion and diversity are the foundation of the dynamic workforce.