ICF Incorporated, LLC is looking for a Sr. Outreach Account Manager, Energy Efficiency to support commercial utility programs, bringing energy efficiency and cost savings to multifamily and large commercial customers in New Jersey. You will be responsible for building strategic relationships, identifying projects, and acting as a liaison between customers and the program.
What You'll Do
- Develop partnerships with utility customers, including property management firms, commercial real estate associations, and housing authorities.
- Coordinate with Implementation teams and utility account managers on prospect lists and project pipeline creation.
- Identify and cultivate potential clients through proactive outreach, cold calling, and leveraging networking opportunities.
- Provide regular feedback to internal teams on market trends, customer needs, and project development opportunities.
- Educate potential participants on program offerings.
- Drive the sales process from initial engagement through closing, ensuring a clear mutual action plan is in place at every stage.
- Position yourself as a trusted advisor, helping customers navigate the complexities of available utility programs and maximize the value of existing offerings.
- Develop and present customized energy efficiency solutions, showcasing how available utility offerings can address specific pain points and improve operational efficiency.
- Address customer concerns and objections, with a focus on closing sales and achieving revenue goals.
- Attend trade shows, conferences, and other events to promote and represent the program offerings.
- Stay informed on industry news, updates, and trends.
- Meet or exceed quarterly and annual sales targets, accurately forecasting sales activities and outcomes.
- Maintain up-to-date records of all sales activities in the CRM, ensuring data integrity and consistency across the sales pipeline.
- Develop & deliver compelling PowerPoint presentations that provide an overview on the Program(s) to senior stakeholders.
- Must have a reliable vehicle for local travel. Requirements are between 20% to 75% of the time.
What We're Looking For
- Bachelor’s degree in Business, Environmental Science, Engineering, or a related field (candidates can substitute one year of experience for each year of education).
- 5+ years of professional experience, with a strong preference for backgrounds in utilities, energy efficiency, or commercial and industrial (C&I) sectors.
- Must possess a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
- Must be based in New Jersey.
Nice to Have
- Experience and knowledge of Commercial Energy efficiency in NJ.
- Experience in the energy industry (retail gas and/or electricity, sustainability, solar, demand response, etc.).
- Experience in B2B outside sales.
- Experience working in or managing a trade ally/service provider network.
- Certified Energy Manager or BPI credentials.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a collaborative team.
Team & Environment
You will support commercial utility programs, working closely with the client and ICF’s implementation team.
Benefits & Compensation
- Compensation: $80,743.00 - $137,263.00.
- Flexible workplace arrangements, work-life balance.
- Donation matching, volunteer opportunities.
- Tuition reimbursement, access to professional development resources.
- 401k matching.
- Employee Stock Purchase Plan.
Work Mode
This is a hybrid position based in New Jersey.
We are an equal opportunity employer. We will consider for employment qualified applicants with arrest and conviction records.

