Pacific Life is hiring a Sr. Account Manager (internally titled Account Executive) for its Workforce Benefits Division. This remote role, focused on the Pennsylvania area, is responsible for managing relationships and driving growth for the in-force block of business.
What You'll Do
- Foster and manage relationships with policyholders and producers through responsive communication, prompt conflict resolution, and proactive outreach.
- Act as a liaison between internal departments and the customer to meet desired objectives.
- Assess client needs and maximize cross-selling opportunities for growth.
- Monitor renewal activity in partnership with sales and underwriting; strategically prepare renewals to retain accounts.
- Gather underwriting data and claims experience for review to best communicate renewal actions.
- Manage to persistency goals for the allocated block of business.
- Assist with the enrollment process, including preparation of materials and conducting enrollment meetings.
- Demonstrate proficiency in the group products sold by Pacific Life.
- Participate in ongoing industry and community activities to stay attuned to trends and represent the company.
What We're Looking For
- 3+ years experience in group benefits in a sales or service role.
- A 4-year college degree or equivalent work experience.
- Ability to seek opinions of others, process feedback, and take smart risks.
- A high degree of integrity and ability to act transparently and consistently.
- Self-reflective and aware of own limitations; leads by example.
- Mindset to enable breakthrough innovations and business models.
Nice to Have
- Strong performance orientation and drive for results.
- Strong analytical skills, with ability to grasp complexities and perceive relationships among business and financial issues.
- Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders.
- Licensed to sell Life & Health products.
Team & Environment
You will work within Pacific Life's Workforce Benefits Division.
Benefits & Compensation
- Competitive salary range: $91,440.00 - $111,760.00.
- Medical, Dental, Vision, and Wellbeing Reimbursement Account.
- Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
- Paid Parental Leave.
- Adoption Assistance Program.
- Competitive 401k savings plan with company match and additional contribution.
- Benefits start on day 1.
Work Mode
This is a remote position. Candidates must be located in the Pennsylvania area.
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V.




