Imperial Supplies, a Grainger Company, is hiring a Software Engineering Manager to lead a team within our Customer Information Management (CIM) organization. You will be responsible for the team that owns our enterprise address platform, delivering trusted, centralized services for address standardization, validation, and data enrichment through scalable, API-first solutions.
What You'll Do
- Own the end-to-end delivery and reliability of address standardization, validation, and enrichment services.
- Provide guidance and leadership to Software Engineers, helping define their roles, responsibilities, and expectations.
- Support career development through regular feedback, goal setting, and performance management.
- Ensure healthy team operations, including sustainable delivery, on-call practices, and incident response.
- Act as a key partner to product and downstream engineering teams that consume address APIs.
- Lead incident response, root cause analysis, and follow-through on preventative improvements.
- Champion automation, monitoring, and observability across the platform.
- Collaborate with Product Managers to align on product roadmaps and translate requirements into actionable strategies.
- Promote continuous improvement in software development processes and workflows using metrics to guide decision-making.
- Ensure adherence to established development standards, coding practices, and quality assurance processes.
What We're Looking For
- This position is not eligible for any form of sponsorship now or in the future. Only individuals authorized to work in the United States now and for the foreseeable future will be considered.
Team & Environment
You will manage a team that is part of the Customer Information Management (CIM) group and report to the Senior Manager, CIM, Product Engineering.
Benefits & Compensation
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment.
- 6 free sessions each year with a licensed therapist to support emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date).
- 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
- Compensation range: $134,100.00 to $223,500.00.
Work Mode
This role follows a hybrid work model.
Imperial Supplies, a Grainger Company, is an equal opportunity employer.
