As a Senior Systems Engineer on the Collaboration & Communication Platform team at Canva, you will design and deliver cross-platform collaboration solutions, build integrations, and improve system architecture to enhance how Canvanauts work together. This role emphasizes solution ownership, operational excellence, and driving scalable improvements across key platforms.
What You'll Do
- Design and deliver collaboration and communication solutions that span multiple platforms (Jira, Slack, Confluence, Google Workspace, Zoom) with a focus on user experience and business outcomes.
- Build and maintain integrations using automation platforms (Workato, n8n) to connect systems and streamline workflows across Canva.
- Partner with teams across Canva to understand their collaboration and communication challenges, translating needs into scalable, well-designed solutions.
- Lead improvements to system architecture by reducing technical debt, improving maintainability, and implementing changes that benefit the broader Canva ecosystem.
- Own operational health of services—investigating and resolving complex issues, pioneering process improvements, and ensuring platform reliability and performance.
- Codify and share technical knowledge through clear documentation, engaging presentations, and active contribution to the systems engineering community at Canva.
- Contribute to team growth by providing feedback, mentoring colleagues, and helping interview and assess candidates for the team and broader group.
What We're Looking For
- 5+ years experience in solution design and systems architecture with demonstrable experience that covers the entire lifecycle of platform management
- Deep expertise in collaboration and communication platforms (Atlassian, Slack, Google Workspace, or similar), with demonstrated ability to configure, integrate, and optimise these systems at scale.
- Experience with integration and automation platforms (Workato, n8n, or similar) and the ability to design workflows that connect multiple systems effectively.
- Strong problem-solving skills with a track record of delivering on complex technical projects that have meaningful business impact.
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders, advocate for engineering needs, and build productive relationships across teams.
- A solution-oriented mindset that focuses on end-to-end user experiences rather than individual tool configurations, with the ability to balance immediate needs against longer-term strategic goals.
- Experience working with APIs, scripting, and basic development concepts sufficient to build custom solutions and evaluate technical trade-offs.
- A growth mindset and commitment to continuous learning, with the initiative to develop new skills and share knowledge with others.
Technical Stack
- Jira, Slack, Confluence, Google Workspace, Zoom, Workato, n8n, Atlassian products, APIs, scripting
Team & Environment
- Part of the Information Technology (IT) Supergroup, specifically the Collaboration & Communication Platform team
Benefits & Compensation
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Work Mode
Choice in where and how you work — office, home, or a mix. Role is open to remote across ANZ.
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed — we still want to hear from you. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
