Twilio is looking for a Senior Strategic Account Executive to manage relationships with our largest current Communications platform customers in North Asia. In this role, you will be responsible for protecting and growing Twilio's communications business by driving consultative sales cycles and building cross-functional partnerships.
What You'll Do
- Manage and expand some of our most important customer accounts, including high-growth technology, logistics, and fintech companies.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
- Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
- Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs, and being an effective champion for their point of view in the organization.
What We're Looking For
- More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for relationship management, cross sells, upsells, and solutions consulting.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
- Entrepreneurial mindset with appetite to define processes and build programs.
- Proven track record of developing, growing, and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
- Excellent verbal and written communication skills.
- Bachelor’s Degree or equivalent years of experience.
Nice to Have
- Native and business fluency in Mandarin (speaking and writing) is desired to work with Mandarin-speaking customers.
- Telco/CPaaS experience is highly desirable.
- Experience selling SaaS/CPaaS/Telco solution selling to a technical and business audience.
- An understanding of the cloud computing/communications business model.
- Experience managing high tech Chinese enterprises.
Team & Environment
You will report to the RVP, ISV Sales APAC. This is a cross-functional dependent role requiring partnerships across product management, finance, support, and operations.
Benefits & Compensation
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Support for volunteering and donation efforts
Work Mode
This is a remote position based in Singapore.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
