Vonage is looking for a Senior Sales Trainer to research, design, develop, deliver, and evaluate value-added training for our sales organization. You will be responsible for improving sales team performance through a scalable, blended learning curriculum aligned with clear business objectives.
What You'll Do
- Design, deliver, and continuously optimize a scalable, blended learning curriculum for all sales functions, including onboarding and ongoing training.
- Conduct proactive assessments to precisely identify critical knowledge, skill, and process gaps within the sales team.
- Define, track, and report on key performance indicators related to training effectiveness and leverage data for continuous improvement.
- Conceptualize and develop a comprehensive suite of engaging, blended learning assets, including e-learning modules, video content, workshops, and documentation.
- Create, update, and govern training content to support ongoing sales enablement initiatives.
- Lead the strategy, training, and documentation for all critical sales technologies, promoting high adoption rates and data integrity.
- Collaborate closely with Sales Leadership to jointly identify strategic skill gaps, training needs, and enablement priorities.
- Partner with Subject Matter Experts, Product Marketing, Sales Operations, and Marketing to ensure content accuracy and alignment.
- Serve as a champion for continuous improvement in sales processes and training practices, utilizing advanced adult learning principles and modern instructional design.
What We're Looking For
- 3-5+ years of experience in sales training or enablement with a proven track record of improving sales team performance.
- Deep understanding of the B2B sales cycle and expertise in core skills like discovery, objection handling, presenting, negotiation, and closing.
- Strong working knowledge and training experience with key sales technologies, including CRM (e.g., Salesforce), conversation intelligence (e.g., Gong), and content management systems (e.g., Highspot).
- Exceptional ability to act as an engaging facilitator, inspiring and coaching sales professionals through dynamic training sessions.
- Experience designing and managing blended learning programs (live, virtual, and self-paced).
- Proven ability to build trust and influence effectively across frontline sellers and senior leadership.
- Data-driven mindset with experience linking training programs to measurable business outcomes.
- Knowledge of adult learning theory and instructional design principles that drive effective training and development.
- Excellent written, verbal, and listening communication skills.
Nice to Have
- Previous experience as an AE, SDR or Account Manager.
- Experience in training or coaching on a formal sales methodology, such as MEDDPICC.
Technical Stack
- CRM (e.g., Salesforce)
- Conversation intelligence (e.g., Gong)
- Content management systems (e.g., Highspot)
Work Mode
This is a remote position open to candidates based in the United States.
Vonage welcomes employees and customers from diverse backgrounds.
