Role Overview
As Senior Revenue System Manager, you will shape the future of revenue operations by modernizing systems, enhancing controls, and advancing automation across the quote-to-cash lifecycle. This individual contributor role sits at the intersection of accounting, technology, and operations, requiring deep expertise in revenue recognition, system architecture, and cross-functional collaboration.
Key Responsibilities
- Immerse in the workflows of Revenue Operations, Technical Revenue, Accounts Receivable, Billing, and Quoting teams to understand pain points and opportunities.
- Define and socialize a strategic roadmap for automation initiatives, aligning stakeholders across Finance and business units.
- Lead end-to-end implementation of revenue systems and process enhancements, ensuring scalability, compliance, and operational efficiency.
- Assess proposals for process improvements from Commercial and Accounting teams, prioritize based on impact, and drive execution.
- Identify inefficiencies across the revenue lifecycle and design practical, technology-enabled solutions.
- Conduct acceptance testing for system changes to validate performance and accuracy before launch.
- Analyze new product launches, shifts in upstream processes, and changes in go-to-market strategy for downstream impacts on revenue operations.
- Collaborate with IT, Revenue Accounting, FP&A, and Commercial Operations to develop integrated, client-focused solutions.
- Design and oversee data migration, testing protocols, and user acceptance procedures to ensure data integrity and readiness for go-live.
Required Qualifications
- Bachelor’s degree in Accounting, Finance, Information Systems, or a related discipline.
- Minimum of seven years of progressive experience in accounting systems, revenue operations, or ERP and revenue automation implementations.
- Proven expertise in revenue recognition systems, internal controls, and process optimization within complex revenue environments.
- Direct experience with platforms such as SAP BRIM, Zuora, NetSuite ARM, or Oracle Revenue Management.
- Strong communication skills with the ability to influence and align stakeholders across technical and financial domains.
- Solid business judgment and the capacity to link accounting principles, data flows, and operational outcomes.
- Self-motivated with a hands-on approach, capable of leading through influence in a matrixed organization.
Preferred Qualifications
- CPA or Chartered Accountant credential.
- Background in a Big 4 accounting firm or a multinational public company with complex, multi-element revenue models.
- Experience integrating CRM, CPQ, CLM, and billing platforms in a SaaS or technology-driven environment.
Technical Environment
Work across a modern revenue tech stack including SAP BRIM, Zuora, NetSuite ARM, Oracle Revenue Management, CRM platforms, ERP systems, CPQ, CLM, and integrated billing solutions.
Work Mode
This is a hybrid role with presence expected in a U.S. office Tuesday through Friday. Monday remote work is standard, with flexibility available under approved accommodations.
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all caregivers
- Comprehensive medical, dental, and vision coverage
- Fitness and wellness programs
- Emotional and mental health support resources
- Learning and professional development opportunities
- Employee Resource Groups (ERGs) fostering inclusion and community
- Onsite snacks available in office locations
Company Culture
You’ll join a mission-driven organization focused on advancing public safety and justice. The culture values ownership, innovation, and meaningful impact. Team members are encouraged to think long-term, challenge assumptions, and contribute diverse perspectives. We believe in growing talent, empowering individuals, and building teams that reflect the communities we serve. This is a fast-moving, intellectually demanding environment where your work directly supports a broader societal purpose.
Equal Opportunity Employer
We are committed to equity, inclusion, and diversity in our workforce. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, pregnancy, age, citizenship, marital status, disability, gender identity, sexual orientation, genetic information, veteran status, or any other legally protected characteristic. We strive to create an environment where every employee can thrive and bring their whole self to work.
