Cologne, Nordrhein-Westfalen, Deutschland Hybrid Employment

d) Core Services - befristet

Responsibilities

Own core platform services such as APIs, authentication, authorization, and user/permission management
Execute product strategy for Core Services in a SaaS platform environment and ensure performance, scalability, and reliability across all products
Align roadmaps, dependencies, and strategic decisions with Product Leadership
Analyze technical KPIs (e.g., uptime, system performance) and translate them into business impact
Define and evolve technical standards to enable efficient, consistent product development
Collaborate with Engineering, Data, and Product teams to prioritize platform initiatives

Requirements

Degree in Computer Science, Business Informatics, or professional experience in a related field
Proven professional experience as a Product Manager in SaaS or platform environments or similar
Experience with KPI-driven product management and data-informed decision-making
Strong understanding of backend systems, APIs, and scalable architectures
Familiarity with tools such as Jira, Confluence, and analytics/monitoring tools
A proactive, solutions-driven personality with strong communication and organizational skills – and a structured hands-on mentality
Business fluent English skills

Nice to Have

German is a plus

Additional Information

Fixed-term contract: 17 months
Business fluent English skills
German is a plus
Hybrid work: Flexible remote work combined with office days
Workation: Work temporarily from anywhere within the EU, Iceland, Liechtenstein, or Norway
Monthly self-education day
27 vacation days + 3.5 additional holidays

Required Skills

a related fieldKPI-driven product managementdata-itools such as JiraConfluenceanalytics/monitoring tools a related fieldKPI-driven product managementdata-itools such as JiraConfluenceanalytics/monitoring tools

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About company

For more than 25 years, Trusted Shops has been strengthening trust in online shopping. With our Trustmark, Buyer Protection and authentic reviews, we help millions of people make confident purchase decisions. More than 32,000 online shops across Europe rely on our trust solutions to build confidence, highlight reputable retailers, and grow sustainably.

Digital commerce continues to change rapidly. Fake shops, manipulated reviews and deceptively realistic online identities are on the rise – not least due to the growing capabilities of artificial intelligence in online retail. This makes it more important than ever to create reliable signals that make genuine quality clearly visible and give consumers peace of mind.

That is why we continuously develop and improve our solutions. Our goal remains clear: to make online shopping safer, more transparent and more trustworthy – for shoppers and online retailers alike. Today, Trusted Shops is one of the leading trust brands in European e‑commerce.

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Job Details

Department Platform Unit within Product & Engineering

Category product

Posted 2 days ago