Apply on company website Remote (Global)

CVS Health / Oak Street Health is hiring a Senior Claim Benefit Specialist - Remote

Responsibilities

  • Evaluates claims that are pre-designated or exceed individual adjudication limits or expertise.
  • Applies clinical guidelines to assess medical necessity, confirm coverage, validate patient eligibility, detect inconsistencies, and apply cost-control strategies for precise claim resolution.
  • Ensures adherence to all applicable regulations and verifies that disbursements follow established organizational policies and protocols.
  • Detects and escalates instances of potential overpayment, underpayment, or other claim anomalies.
  • Performs recalculations and adjustments on claims when required.
  • Provides training and guidance to team members to improve overall performance and technical capabilities.
  • Makes outbound calls to collect missing information necessary for claim processing or reconsideration requests.

Work Arrangement

Remote

Responsibilities

  • Evaluates claims that are pre-designated or exceed individual adjudication limits or expertise.
  • Applies clinical guidelines to assess medical necessity, confirm coverage, validate patient eligibility, detect inconsistencies, and apply cost-control strategies for precise claim resolution.
  • Ensures adherence to all applicable regulations and verifies that disbursements follow established organizational policies and protocols.
  • Detects and escalates instances of potential overpayment, underpayment, or other claim anomalies.
  • Performs recalculations and adjustments on claims when required.
  • Provides training and guidance to team members to improve overall performance and technical capabilities.
  • Makes outbound calls to collect missing information necessary for claim processing or reconsideration requests.
Required Skills
Customer serviceDocumentationProblem SolvingAttention to detailData EntryMicrosoft Office
Job Details
Work mode Remote (Global)
Category other
Posted 6 months ago
Application On company website
About company
CVS Health / Oak Street Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. Millions of times a day, we’re helping people on their path to better health— from advising patients on their prescriptions to helping them manage their chronic and specialty conditions.
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