Responsibilities
- Oversee and update stakeholder impact analysis for go-to-market teams, monitoring initiatives, timelines, and effects to guide readiness and messaging.
- Formulate and sustain cross-initiative messaging that clarifies intricate program changes for varied audiences.
- Compose emails, talking points, FAQs, Slack announcements, and executive summaries for specific initiative communications.
- Generate polished presentations, infographics, and one-pagers; uphold templates, tone guidelines, and visual identity; manage a library of reusable communication assets.
- Establish and sustain a cross-program communications calendar aligned with training, launches, and milestones.
- Evaluate existing stakeholder communication channels to find opportunities for message integration and enhanced engagement.
- Utilize digital platforms (Slack, intranet, email, video) to deliver clear, consistent messaging and boost stakeholder engagement.
- Design engaging visuals and infographics to simplify complex ideas and encourage adoption.
- Track engagement metrics for communications and adjust strategies to maximize reach and impact.
- Apply change management principles to stakeholder analysis and communications planning.
- Conduct impact assessments and convert findings into actionable communication strategies.
- Ensure messaging consistency with overall change strategy, corporate-wide communications, and program goals.
- Identify risks, foresee resistance, and support mitigation strategies through targeted communications.
Requirements
- Bachelor’s degree in Communications, Business Administration, or a related field.
- 8+ years of experience in change management or project management, with consulting or advisory experience strongly preferred.
- Proven success in developing and executing change strategies for complex, global programs.
- Expertise in stakeholder impact analysis and segmentation.
- Strong executive-level communication and presentation skills.
- Exceptional writing and storytelling ability; skilled at simplifying complex concepts.
- Proficiency in digital communication tools (e.g., Staffbase, intranet platforms, Slack, Teams).
- Ability to design or oversee the creation of visual content (infographics, decks, videos) to support change narratives.
- Experience leading large-scale organizational change initiatives across multiple regions.
- Ability to adapt methodologies while maintaining standards in changing environments.
- Deep understanding of change management principles and methodologies.
- Alignment with the company’s cultural values.
Nice to Have
- Consulting experience, particularly in organizational change management or transformation programs.
- Prosci Change Management Certification.
- Proficiency in Kotter’s 8-Step Change Model.
- Experience in content design and visual storytelling, including digital engagement strategies.
- Experience using analytics to measure communication effectiveness and optimize engagement.
Compensation
USD. annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Work Arrangement
On-site
Team
Global
Other
Salary is one part of the competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $95,200 and $130,900. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Not specified
