Unknown Company is hiring a Senior Business Analyst - Partnerships

Fetch is looking for a Senior Business Analyst - Partnerships to bridge business and technical conversations during client engagements. You'll translate complex discussions into actionable documentation and collaborate with clients and cross-functional partners to deliver results.

What You'll Do

• Partner with Account Managers and client stakeholders during sales and discovery meetings to capture, clarify, and document client objectives, operational workflows, and reporting needs.
• Develop and maintain business requirements documentation (BRDs) that accurately reflect customer and internal business owner expectations.
• Understand and articulate how different insurance business models impact system setup, data flow, and reporting.
• Collaborate with Underwriting, Claims, and Policy Administration teams to align technology and business processes.
• Analyze client data requirements, reporting structures, and compliance considerations to ensure business and regulatory needs are met.
• Serve as a liaison between business and technical teams, ensuring clarity, alignment, and accurate interpretation of business requirements.
• Facilitate communication and follow-up actions after client and internal meetings, driving accountability and completion of next steps.
• Support continuous improvement by identifying process efficiencies, data quality enhancements, and better alignment between business operations and system capabilities.

What We're Looking For

• Bachelor’s degree in Business Administration, Insurance, Information Systems, or a related field (or equivalent work experience).
• 5+ years of experience as a Business Analyst within the insurance industry, ideally supporting sales, operations, or technology transformation initiatives.
• Strong understanding of insurance processes such as quoting, underwriting, policy issuance, billing, and claims.
• Demonstrated experience defining and documenting business requirements for insurance systems.
• Exceptional communication and interpersonal skills — able to confidently engage with business executives, clients, and technical staff.
• Solid analytical and problem-solving abilities, with attention to detail and accuracy.
• Proficiency with documentation and project management tools such as Jira, Confluence, Visio, or Microsoft Office Suite.
• Technical acumen to understand how business requirements translate to system functionality — without needing to write or code the solution.

Nice to Have

• Experience working with brokers, agents, or within the employee benefits ecosystem.
• Background in insurance, fintech, or HR technology is a plus.

Benefits & Compensation

• Compensation: $80,000 - $90,000
• Comprehensive Medical, dental, and vision plan for you and your family.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available.
• Highly competitive 401(k) matching.
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary.
• Paid company (9) holidays, including (1) floating holiday.
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year.
• Educational Assistance Program.
• Fetch Discount Perks Program.
• Volunteering - earn up to 8 hours per calendar year at nonprofit organizations.
• NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible.
• Employee Referral Incentive.
• Tuition Assistance.
• Commuter Benefits.
• Employee Assistance Program (EAP).

Work Mode

This is a remote position.

Fetch is proud to be an equal opportunity employer, committed to building a diverse workplace and providing reasonable accommodations for individuals with disabilities.