At Pacvue, you will serve as the primary point of contact and strategic consultant for several of our largest global enterprise clients. This role manages and expands high-value partnerships, ensuring client success on our platform while driving significant revenue growth for Pacvue.

What You'll Do

Serve as the primary point of contact for assigned global enterprise brands, fostering strong, trust-based relationships.
Build and nurture long-term, high-value partnerships that drive both client success and Pacvue’s revenue growth.
Act as a strategic consultant to clients, offering expert guidance on eCommerce best practices, performance optimization, and platform value.
Analyze client data to uncover insights and opportunities for improvement, recommending solutions aligned with business objectives.
Partner with clients on joint strategy sessions, presenting data-driven recommendations and ensuring the execution of effective eCommerce strategies.
Identify areas for up-sell and cross-sell opportunities within existing accounts to drive revenue growth and unlock new business.
Partner with internal teams, including Sales, Customer Success, Product, and Marketing, to advocate for client needs and ensure seamless service delivery.
Collaborate with leadership to develop strategies that align client objectives with Pacvue’s product roadmap and strategic vision.
Regularly track and report on client performance, providing analysis and actionable recommendations to drive improved results.
Monitor key performance indicators (KPIs) to ensure client success, proactively suggesting adjustments to strategies.
Prepare and deliver presentations to executive-level audiences, influencing decisions and securing buy-in on new strategies or growth initiatives.
Be a passionate advocate for client success within Pacvue, ensuring their needs are met with the highest level of service.
Help clients maximize the value of Pacvue’s tools and technology to enhance their eCommerce advertising results.
Effectively negotiate and sign contracts for renewals or expansion opportunities within your book of business.

What We're Looking For

5+ years of experience in an Account Management, Client Success, or Consulting role, ideally in eCommerce, digital advertising, or SaaS.
Proven experience working with large, global enterprise clients and managing high-stakes partnerships.
Experience with assigned Sales or Revenue targets, and the proven ability to consistently meet and exceed goals.
Highly analytical with the ability to interpret complex data, extract actionable insights, and drive strategic decision-making.
Exceptional communication and presentation skills, with the ability to effectively influence executive-level audiences.
Strong problem-solving skills and the ability to prioritize and manage multiple competing priorities.
A strategic thinker who can proactively identify opportunities for growth and continuously improve client outcomes.
Comfortable with change and capable of thriving in a fast-paced, dynamic environment.

Nice to Have

Experience in eCommerce platforms, digital advertising, or software solutions.
Familiarity with performance-based advertising metrics (e.g., CPC, ROAS, CVR) and proficiency in data analysis tools (e.g., Excel, Google Analytics).

Team & Environment

You will partner with internal teams, including Sales, Customer Success, Product, and Marketing.

Benefits & Compensation

Compensation: $125k - $135k
Unlimited Paid Time Off
Paid Holidays and Floating Holidays
Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
401k with Employer Match
Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
Paid Parental Leave

Work Mode

This role is remote anywhere in the US, with a preference for candidates based in NYC or Chicago.

Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.