Lead client relationships and manage end-to-end project delivery with a focus on strategic alignment, budget adherence, and timeline accuracy. This role is central to maintaining strong partnerships across all levels of client organizations, ensuring expectations are clearly set and consistently met.
Key Responsibilities
- Manage daily account operations with a solutions-driven mindset, addressing challenges proactively
- Oversee full project lifecycles, ensuring deliverables meet the brief, stay within scope, and align with client objectives
- Develop deep familiarity with client brand guidelines, retail environments, digital assets, and market-specific requirements
- Apply insights from branding, category trends, and competitive analysis to shape clear project briefs, scopes, and fee structures
- Deliver accurate forecasting and reporting to support internal planning and resource allocation
- Collaborate with senior leadership to build account growth strategies, including cross-selling and new service development
- Engage with international teams to expand service offerings in China, particularly for global clients operating in the region
Qualifications
Candidates must have at least six years of experience in account or project management within a creative, marketing, or advertising agency environment. A bachelor’s degree in Communications, Business, Marketing, or a related field is required.
Essential skills include strong organizational capabilities, financial acumen across multiple workstreams, and the ability to operate independently while driving collaboration. Proficiency in Microsoft Office and Adobe Creative Suite is expected.
Experience with 3D design, retail environments, campaign development, or digital innovation is beneficial. Fluency in English, both written and spoken, is preferred.
