United Arab Emirates Remote (Country) Employment

WatchGuard is hiring a Sales Engineer

About the Role

WatchGuard is hiring a Sales Engineer to drive revenue growth in an assigned geographic area within the Middle East region. Reporting to the Manager of Southern Europe Sales Engineering, you will work through a 100% partner-led sales model, collaborating closely with VARs, MSSPs, resellers, and distributors as the primary technical liaison.

What You'll Do

  • Forge strategic relationships with channel partners to help them develop, support, and sell WatchGuard solutions.
  • Serve as the primary technical contact for end users interested in purchasing WatchGuard’s product lines.
  • Train and support partners, provide demos to both partners and customers.
  • Assist in customer evaluations and Proof of Concepts (POCs).
  • Deliver technical enablement and answer questions from customers relating to WatchGuard solutions.
  • Help answer RFPs and provide customer and partner feedback to the Product Management team.
  • Act as a trusted security advisor and work closely with sales teams during sales calls and meetings to evangelize WatchGuard solutions.
  • Identify, develop, and expand technical relationships with key 'indirect' reseller partners in territory.
  • Drive revenue growth through reseller partners by providing pre-sales technical support and technical trainings.
  • Assist field sales with pre-sales and post-sales support.
  • Increase reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.).
  • Drive coordination of inter-departmental technical resources as needed to close prospective opportunities.
  • Escalate and resolve partner and customer issues when appropriate.
  • Assist evaluation customers with the setup and configuration of all WatchGuard products.
  • Identify and report on competitive trends (products, promotions, etc.).
  • Create technical content to present to various audiences including end users and partners.

What We're Looking For

  • Five (5)+ years pre-sales technical experience working for a reseller or manufacturer.
  • Demonstrated experience supporting customers and partners across the Middle East region.
  • Must have experience with network security technologies, particularly UTM solutions.
  • Strong networking background including TCP/IP, VLAN, Routing, SD-WAN.
  • Endpoint security experience.
  • Effective written and verbal communication, listening, negotiation and presentation skills.
  • Ability to balance competing priorities.
  • Ability to self-manage and work remotely.
  • BS/BA or equivalent work experience.
  • Proficient in English communications.

Nice to Have

  • WatchGuard product knowledge or other key competitor product knowledge.
  • Experience with SASE is a plus.
  • WatchGuard or competitor technical & sales certifications recommended.

Technical Stack

  • Network security technologies
  • UTM solutions
  • SASE
  • TCP/IP, VLAN, Routing, SD-WAN
  • Endpoint security

Team & Environment

You will report to the Manager of Southern Europe Sales Engineering. The culture is built on a passion for cybersecurity as a mission to safeguard organizations, values teamwork and diverse perspectives, and operates in a dynamic environment that encourages learning and adaptation.

Work Mode

This position is local-country within the Middle East region.

Required Skills
Network SecurityUTMSASETCP/IPVLANRoutingSD-WANEndpoint SecurityPre-SalesTechnical Support
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About company
Job Details
Department Information Technology
Category other
Posted 14 days ago