Responsibilities
- Manage and deliver pre-sales technical support for the sales process of cybersecurity products
- Collaborate with the sales team to identify and understand customer business needs and opportunities
- Communicate effectively in Brazilian Portuguese, Spanish, and English with customers, both verbally and in writing
- Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at company facilities
- Work with product development and engineering teams to stay updated on product features, enhancements, and updates
- Address technical questions and concerns during the sales process to ensure customer confidence and satisfaction
- Serve as a technical advisor to customers, helping them understand how solutions can solve their business challenges and achieve their goals
- Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
- Analyze and resolve complex problems systematically, often under pressure
- Work on issues that affect design and selling success or address future concepts, products, or technologies
- Build relationships with technical personnel to identify opportunities and sell cybersecurity products and services
- Ensure accurate and timely activity and issue updates in the CRM and report to management
- Create and deliver technical product presentations and/or training sessions to channel partners and customers
- Contribute to achieving or exceeding revenue targets as part of a sales team
- Execute company objectives to achieve goals in creative and effective ways
- Travel to and from customer meetings (locally and nationally) and operate a vehicle on behalf of the company
Benefits
- Medical, Dental, and Vision coverage (Inclusive of domestic partnerships)
- Employer-paid Life Insurance and Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- Generous PTO plan that celebrates commitment and seniority (including paid Bereavement/Jury Duty, etc)
Compensation
Not specified
Work Arrangement
Hybrid
Team
Sales
Other
- Willingness to travel up to 10%
- Equal opportunity employer and participant in the U.S. Federal E-Verify program. Committed to creating an inclusive environment for all employees.
- Candidate Privacy Notice explaining how personal data is processed during recruitment. The Controller of personal data will vary depending on the role and location.
- Data We Collect: Information You provide, Information We generate, Information From Others, Voluntary Diversity and Equal Opportunity Information
- How We Use Your Data: Assess your application, Manage interviews, Consider you for other/future roles, Comply with employment law obligations
- Legal Basis: Legitimate Interests, Contracting steps, Legal and regulatory compliance obligations, explicit consent where required
- Who We Share Information With: Internal, Third Parties
- International Transfers: Data may be accessed globally as needed for hiring and decision-making, protected by appropriate safeguards
- Security: Implement appropriate technical and organizational measures to protect your data, consistent with industry-leading security standards.
- Retention: Keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions include opting into the talent database or being hired.
- Your Rights: Access, correct, or delete your data, object to or restrict processing, withdraw consent, request data portability, lodge a complaint with your data protection authority
- Automated Decisions: No hiring decisions are made using solely automated processing.
- Contact: Candidates can send privacy questions to the provided email address.
Not specified
