Lumen is seeking a Sales Development Representative to join our team. In this role, you will be focused on generating and qualifying leads for our sales organization by engaging directly with IT decision makers.

What You'll Do

Make 75+ outbound calls per day to marketing-provided leads
Process inbound calls and customer chats with professional service
Engage with IT decision makers in medium and large businesses
Conduct BANT qualification discussions to identify prospect needs
Develop and deliver tailored value propositions and elevator pitches
Maintain follow-up touches via email and social media channels
Schedule and coordinate meetings between prospects and the sales team
Execute warm hand-offs to sales representatives for seamless transitions
Track activity metrics to ensure funnel progression and productivity
Route inquiries to appropriate departments as needed

What We're Looking For

Experience making high-volume outbound calls in a professional setting
Ability to conduct BANT or similar sales qualification conversations
Proven skill engaging with IT decision makers
Strong track record of scheduling qualified meetings for sales teams
Excellent verbal and written communication skills
Ability to track and report on key activity metrics

Benefits & Compensation

Location-Based Pay Ranges: $37,296 - $49,728 in AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$39,165 - $52,217 in CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$41,034 - $54,705 in AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Health benefits
Life benefits
Voluntary Lifestyle benefits
Other perks enhancing physical, mental, emotional and financial wellbeing

Work Mode

This position is fully remote and open to candidates located within the United States.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.