Company is looking for a Retail Sales Associate (Early Morning) to join our team in Menlo Park. As a Brand Associate, you are an integral part of bringing the brand to life for customers. You will engage customers with excellent service to drive brand loyalty, act as a product expert to educate and wardrobe customers, and deliver a best-in-class experience using an omni-channel approach.
What You'll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, and back of house as required.
- Maintain a neat, clean, and organized work center.
- Handle all customer interactions and potential issues/returns courteously and professionally.
- Execute operational processes effectively and efficiently.
What We're Looking For
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Nice to Have
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Work Mode
This is an onsite position located in Menlo Park.
