Company is seeking a Retail Sales Associate (Brand Associate) for our University Town Ctr location. In this role, you will be responsible for engaging customers, providing excellent service, and driving sales through product expertise and the use of omni-channel tools.
What You'll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, and back of house as required.
- Maintain a neat, clean, and organized work center.
- Handle all customer interactions and potential issues or returns courteously and professionally.
- Execute operational processes effectively and efficiently.
What We're Looking For
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Nice to Have
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, always learning, open to feedback and takes action as required.
Work Mode
This is an onsite position located at University Town Ctr.
