CareHarmony is seeking a Remote Medical Receptionist to be the primary point of contact for all inbound calls. You will play a key role in a growing startup dedicated to bringing value and quality service to population health. This position thrives on supporting providers and their patients through efficient call handling and administrative support.
What You'll Do
- Handle all inbound calls to the organization, determining purpose, screening, and directing to the appropriate department.
- Route messages and escalations to the correct team member.
- Schedule and reschedule appointments as needed.
- Perform a variety of administrative and clerical support tasks.
- Resolve minor inbound concerns in a high-volume call environment.
What We're Looking For
- Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role.
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Positive, uplifting personality with a natural ability to handle and deescalate situations.
- Basic understanding of administrative and clerical procedures.
- Fundamental experience working with Microsoft Office Suite or related software.
Nice to Have
- Minimum of one (1) year clinical experience.
- Active Clinical Multi-State/Compact License.
- Associates' Degree or equivalent.
Technical Stack
- Microsoft Office Suite or related software.
Benefits & Compensation
- Compensation: $14.50/hr
Work Mode
This is a remote position open to candidates in the Central Time Zone and Eastern Time Zone.
CareHarmony is an equal opportunity employer.
