Carbon Health Technologies Inc is hiring a Medical Receptionist to serve as the welcoming face of our fast-paced urgent care clinic. You will be responsible for greeting and registering patients, performing key administrative tasks, and supporting an exceptional patient experience from start to finish. This role offers a unique opportunity to see how an urgent care operates while working alongside dedicated healthcare providers.
What You'll Do
- Be the first and last point of interaction for our patients.
- Greet patients and act as a knowledgeable resource.
- Schedule patients through different modalities.
- Introduce and explain the Carbon app to patients.
- Verify insurance information and collect copayments.
- Handle administrative work such as writing referrals and preparing lab paperwork.
- Work collaboratively on projects with clinical leadership to enhance the patient experience.
What We're Looking For
- A high school diploma or equivalent.
- Essential computer skills; working knowledge or willingness to learn Google Suite is mandatory, and you must type 30+ words per minute.
- At least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic, hospital, or similar setting, or three (3) years of related customer-service experience.
- The ability to multitask effectively, with critical time management skills.
- Demonstrated ability to interact professionally with healthcare providers, patients, and insurance companies.
- Excellent customer service skills.
- The ability to remain focused and calm during stressful situations.
- Availability and flexibility to work weekdays, weekends, and some holidays.
Nice to Have
- Experience and familiarity with medical insurance, including an understanding of costs, deductibles, copays, and coverage.
Technical Stack
- Google Suite
Benefits & Compensation
- Medical, dental, and vision coverage effective your first day of employment.
- Health Savings Account & Flexible Savings Account options for health care and dependent care.
- Paid time off and paid sick leave.
- 401k retirement savings plans with an employer match.
- Life and Disability Insurance.
- Reimbursement for DOT certification where required for practice.
Work Mode
This is an onsite position.
Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
