Fiserv Solutions LLC is looking for a Relationship Manager to build and sustain strong relationships with our largest credit union clients. In this role, you will be the primary senior-level contact, working to foster customer loyalty, boost revenues, and ensure increased profitability for Fiserv by strategically leveraging our extensive resources and solutions.
What You'll Do
- Manage and grow relationships with key executive and operational decision-makers at major credit unions.
- Understand the credit union’s business challenges, strategic objectives, and competitive landscape to identify the best Fiserv solutions.
- Develop and maintain an Account Plan that integrates Fiserv business units to achieve specific goals.
- Promote client participation in Fiserv events such as annual conferences and regional meetings.
- Secure timely contract renewals and monitor client satisfaction, addressing improvement areas proactively.
- Achieve annual sales quotas through add-on products, services, and renewals.
- Create and present formal proposals for additional products and services that align with client needs.
- Ensure fair return on services rendered by following up on client receivables and resolving any disputes.
What We're Looking For
- Bachelor’s Degree and/or equivalent military experience.
- 8+ years of experience in selling financial services or fintech products in the financial industry.
- 6+ years of proven success in a sales role servicing major or national accounts within the financial sector.
- 8+ years of experience with strategic account planning and structuring complex multi-million dollar deals.
- Proven experience in influencing and negotiating with C-level executives.
Nice to Have
- 8+ years of proven success in growing wallet share through cross-sales and enterprise solutions like Online Banking, Card Services, and EMV.
- 6+ years of experience in developing formal proposals for financial services products.
- 8+ years of experience demonstrating Fiserv’s value proposition leveraging industry trends and competitive knowledge.
- Excellent presentation skills with 6+ years of experience in creating compelling business presentations.
- 8+ years of proficiency with Microsoft tools: Word, Excel, and PowerPoint.
Work Mode
This is a global position.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
