Airspace is looking for a Regional Manager - Dedicated Driver to manage a network of dedicated drivers, ensuring customer needs are met and owning the execution of tactical initiatives to deliver top-quality service. You will play a key role in sustaining our commitment to impactful and transparent operations.
What You'll Do
- Establish and maintain healthy driver bases across assigned geographies and customers
- Develop strong driver and customer relationships through daily interactions and regular onsite visits
- Provide direct support to drivers on tactical problems that arise
- Proactively partner with the Revenue team to action driver feedback and develop resolution plans
- Drive quality and support initiatives
- Conduct market performance reviews
- Develop and manage a performance management program, including continuous improvement plans
- Manage driver rate establishment, billing, and payment execution
- Govern work through formal documentation and identify opportunities to streamline processes
- Partner with your manager to identify process gaps and take direction to close them swiftly
What We're Looking For
- 3+ years of experience in transportation or logistics operations
- Ability and willingness to travel nationwide 50%-60% of the time
- Strong verbal and written communication skills
- Positive attitude and ability to build relationships with drivers and customers
- Detail-oriented and excels at active listening
- Ability to partner with cross-functional teams to drive positive service outcomes
- Action-oriented and comfortable in a fast-paced environment
- Experience working in an environment requiring rigorous process adherence
- Strong time-management and multitasking abilities
- Solution mindset with a demonstrated ability to own problems and drive real-time solutions
Benefits & Compensation
- Salary: $75,000
- Bonus Target: 15% (split 50/50 individual/company performance)
Work Mode
This is a remote position based in the United States.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
