Progress is looking for a Senior Presales Specialist/Sales Engineer to serve as a trusted technical and business advisor to customers and a strategic partner to Sales. You will be responsible for leading complex discovery, shaping high-impact use cases, and demonstrating how our solutions drive measurable business outcomes.
What You'll Do
- Lead sophisticated discovery conversations with customers to uncover complex business challenges, workflows, and strategic objectives.
- Translate ambiguous or high-level business problems into clearly defined solution opportunities.
- Analyze customer environments, architectures, and processes to identify high-value, differentiated use cases.
- Map product capabilities to customer business practices, industry patterns, and long-term strategic goals.
- Deliver tailored, compelling demonstrations for technical and business audiences, including senior stakeholders.
- Apply strong technical knowledge across SaaS and data platforms, including hands-on familiarity with PHP-based applications and environments.
- Act as a strategic partner to Sales, helping shape account strategy, solution positioning, and expansion opportunities.
- Lead the technical aspects of complex or enterprise deals, including proof points, solution validation, and risk identification.
- Educate customers on best practices, advanced use cases, and architectural considerations.
- Serve as a mentor and informal leader for junior presales team members.
- Capture insights from customer engagements and feed them back to Product and Engineering to influence roadmap and improvements.
What We're Looking For
- Proven experience in a presales or sales engineering role, supporting complex or enterprise customer engagements.
- Strong technical foundation with experience in PHP-based applications, SaaS platforms, and data-driven solutions.
- Ability to quickly understand customer architectures and explain technical concepts in business-friendly terms.
- Demonstrated success leading discovery sessions and shaping solution approaches.
- Excellent communication, storytelling, and presentation skills with both technical and non-technical audiences.
- Experience partnering closely with Sales to influence deal outcomes.
- Strong curiosity and continuous-learning mindset.
- Collaborative, team-oriented approach with a willingness to mentor others.
- Familiarity with CRM tools like Salesforce and HubSpot.
- Willingness to travel occasionally for key customer engagements.
- Candidates must be local to Raleigh, NC or Burlington, MA.
Technical Stack
- PHP-based applications
- SaaS platforms
- Data-driven solutions
- CRM tools (Salesforce, HubSpot)
Benefits & Compensation
- Compensation: $132,600 - $163,800
- Medical, dental, vision, life & disability, and financial benefits including 401(k) retirement savings plan.
- Tuition Reimbursement program.
- Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Flexible paid vacation time, paid day off for your birthday, and company holidays.
- A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Work Mode
This is a hybrid position based in Raleigh, NC or Burlington, MA.
We value the individual and enrich our culture by considering varied perspectives because we believe people power progress. We maintain an inclusive workplace where opportunities to succeed are available to everyone. We encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities.
