Rossum seeks a Presales Engineer to provide strategic technical advisory to prospects, customers, and internal teams. In this role at our tech-first AI startup, you will own the customer's technical journey through the sales cycle, from analyzing needs to implementing proofs of concept.
What You'll Do
- Lead in-depth technical discovery to map out complex customer processes and design tailored solutions.
- Deliver compelling, customized presentations and demos that tell a story rather than list features.
- Explain complex technical and architectural concepts simply and clearly to business stakeholders.
- Tackle technical challenges, from scripting to system configuration, while finding answers to unknowns.
- Collaborate closely with Product, Research, Services, and Management teams to provide customer feedback and strategic insights.
- Own the customer technical journey, ensuring an excellent customer experience throughout the sales cycle.
- Perform cost/benefit and risk/benefit analyses on sales opportunities.
What We're Looking For
- Experience in a customer-facing role with a strong track record of running technical discovery and solution design.
- Skilled presenter who customizes every interaction for maximum impact.
- Prioritizes value and customer needs over just features.
- Technically savvy and comfortable discussing architecture and integrations.
- Confident in handling diverse technical challenges and quickly learning new concepts.
- Excellent communication and writing skills in English.
- Honest and bullshit-free, basing opinions on data but staying open to good arguments.
Nice to Have
- Experience or a strong willingness to learn about artificial intelligence.
- Domain experience in finance, logistics, or ERP systems like Coupa, SAP, or Netsuite.
- Knowledge of other languages is a plus.
Team & Environment
This role bridges the gap between the go-to-market organization and the technical teams. You’ll join a fast-paced, collaborative environment with an energy-charged atmosphere, embracing change, quick feedback loops, and continuous improvement.
Benefits & Compensation
- Competitive base salaries and very lucrative compensation plans.
- A diverse work environment with over 40 nationalities and a balanced leadership team.
Rossum is an equal opportunity employer.




