FWD People is hiring a Program Supervisor, Healthcare to be the operational backbone for complex, multi-workstream client engagements. You will ensure projects are delivered on time, on budget, and at the highest quality, partnering with Account, Strategy, and Creative leaders to translate vision into execution.

What You'll Do

Own day-to-day program management across one or more complex client engagements.
Lead integrated timelines, scopes, resourcing plans, and budgets across multiple workstreams.
Identify risks early and proactively propose solutions to keep programs on track.
Partner closely with Account and Creative leadership to ensure alignment between strategy, scope, and execution.
Oversee and mentor Project Managers, supporting their growth and execution quality.
Drive operational rigor across planning, status reporting, and internal communication.
Support client communication around timelines, deliverables, and expectations.
Help refine program management best practices and workflows across the agency.

What We're Looking For

7–10+ years of experience in program or project management within a creative or marketing agency.
Proven experience managing complex, multi-disciplinary programs.
Strong organizational and communication skills.
Comfort navigating ambiguity and shifting priorities.
Experience mentoring or managing junior PMs.
Calm, thoughtful leadership style with high attention to detail.
Proficiency with project management tools and platforms (e.g., Asana, Monday.com, Smartsheet, or similar).
Ability to balance multiple priorities while maintaining quality standards.

Nice to Have

Healthcare, nonprofit, or regulated industry experience.
PMP, Agile, or similar project management certification.
Experience in healthcare, pharmaceutical, or biotech sectors.
Familiarity with MLR review processes and regulated marketing workflows.
Background managing brand launches or omnichannel campaigns.
Experience with budget development and financial tracking.

Technical Stack

Asana
Monday.com
Smartsheet

Team & Environment

You will partner with Account, Strategy, and Creative leaders to drive program success. Our culture is built on integrity, adaptability, excellence, growth, and being solution-focused within a diverse, equitable, and inclusive workplace.