Polk State College is looking for a Program Specialist to join the Upward Bound program. In this full-time, grant-funded role, you will perform specialized duties related to office operations, budgeting, record-keeping, outreach, and communications to support the program's mission.
What You'll Do
- Prepare and process operational documents for purchasing, contracts, and administrative activities.
- Assist in establishing program standards, evaluating results, and ensuring compliance with regulations.
- Utilize computer software to compile data into reports, summaries, and graphic formats.
- Collect data, reconcile discrepancies, and prepare statistical and evaluative reports.
- Assist in coordinating student events, programs, workshops, internships, and publications.
- Design and conduct surveys to assess community needs and resources.
- Participate in interviewing and assessing program participants.
- Design and write publicity materials like bulletins, brochures, and news releases.
- Classify accounting transactions and maintain, reconcile, and close program budget accounts.
- Assist in selecting, orienting, and training program students.
- Maintain program participants' files and records.
- Review forms, applications, and records for completeness and accuracy.
- Prepare correspondence and materials using a variety of software applications.
- Assure smooth clerical office operations, including supplies and communications.
- Attend meetings and take minutes.
- Provide training and work direction to student employees.
What We're Looking For
- A bachelor’s degree from an accredited college or university.
- Three years of experience supporting training or educational programs.
- Knowledge of the program's mission, goals, and eligibility requirements.
- Knowledge of community resources common to community colleges.
- Proficiency with Microsoft 365 (including Teams), Zoom, BLLUMEN database, word-processing, and spreadsheet software.
- Knowledge of clerical procedures, report formats, and standard office equipment.
- Knowledge of basic accounting practices and proper business English.
- Strong customer service and communication skills for diverse populations.
- Ability to analyze workload, interpret regulations, and prepare clear reports.
- Ability to work cooperatively with students, staff, faculty, and the public.
- Ability to maintain confidentiality and act ethically.
- Ability to meet deadlines, detect errors, and learn new applications.
- Must be able to work early mornings, evenings, weekends, and occasional overnight stays for events.
- Saturday Discovery sessions (as scheduled) are required.
- Reliable transportation and a valid Florida Driver’s License (or eligibility to obtain one within 30 days) are required.
- Position may work during College closures (e.g., breaks, inclement weather).
Nice to Have
- A bachelor's degree in Education, Business Management, or a related field.
- Experience in higher education programs.
- Experience working with high school students (grades 9-12), and low-income and potential first-generation college students.
Technical Stack
- Microsoft 365
- Teams
- Zoom
- BLLUMEN (specially funded program database management)
- Word-processing software
- Spreadsheet software
Team & Environment
Reports to the Director of the Upward Bound Program.
Benefits & Compensation
- Medical, dental, and vision coverage.
- Short-term disability.
- Paid holidays and sick leave.
- Vacation.
- Retirement benefits for eligible employees.
- College fee waivers.
- Compensation: Level P12 with a maximum pay rate of $42,417.00 based on grant restrictions.
Work Mode
This is an onsite position based at the Winter Haven campus.
Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment.
