Responsibilities
- Create a territory plan and drive new logo growth within that territory.
- Drive the highest level of client satisfaction, while focusing on retention, renewals, and growth.
- Achievement of assigned quotas in accordance with company goals, strategy, standards and policies.
- Work with cross functional teams to drive successful adoption of our platform.
- Develop/execute individual account plans that maximize revenue, margin, market share and relationship breadth and depth.
- Develop and clearly communicate goals for managing assigned account(s) along with logical strategies for meeting and exceeding those goals.
- Clearly communicate goals for the accounts by business unit and develop effective strategies to meet client and company goals.
- Accurately identify problems, recognize symptoms, and formulate effective solutions and alternatives.
- Provide market and "voice of customer" feedback to the cross-functional teams via customer feedback and quarterly business reviews to flush out client needs to enhance product and solution development.
- Establish and maintain strong, enduring client and partner relationships, specifically at the senior leadership level.
- Explore new solutions as well as ensure growth and retention of business.
- Partner with Marketing to develop account-based marketing strategies for accounts and publish client success stories.
- Partner with the Customer Success Organization to ensure the success of the customer.
- Manage one very large or Multiple Enterprise accounts.
- All other duties as assigned.
Benefits
- Competitive Compensation/Total Reward Packages
- Health Benefits (Health/Dental/Vision)
- Paid Time Off (PTO)
- 401K
- Annual Bonus
- Incentives
- Short and Long Term Disability
- Generous vacation and holiday time off
- Access to ongoing learning & development
Additional Information
- Background investigation required, including verification of extended education and additional criminal and civil checks, subject to local laws.
- Ensuring a diverse and inclusive workplace is a priority.
- No discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
