Zapier is looking for a Pre-Sales Solutions Architect to partner with our Sales team in developing go-to-market strategy and closing key customer accounts. This role is a blend of technical consulting, solution development, and direct sales collaboration.
What You'll Do
- Take a consultative approach to understand customers’ technical needs and present tailored solutions using Zapier’s Enterprise Automation platform.
- Drive revenue by positioning Zapier as integral to customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
- Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
- Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet enterprise customer needs.
What We're Looking For
- 8+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles involving business-and-technology-line relationship management.
- Familiarity with core computing concepts and experience implementing technical projects.
- Consultative approach to understanding customer needs and providing innovative solutions.
- Ability to build and maintain senior-level relationships with both business and technical teams.
- Thrive in dynamic, evolving environments with hands-on problem-solving.
- Fast-moving technical innovator who enjoys sharing knowledge and mentoring.
- Work seamlessly across teams, partnering with Growth, Engineering, and Product.
- Leverage quantitative and qualitative data to craft technical plans.
- Self-motivated and thrive in environments with ambiguity.
- AI fluency or willingness to learn fast and use AI tools regularly.
Nice to Have
- Proven success in closing six-figure software deals and developing relationships with senior stakeholders.
Team & Environment
This role acts as the primary conduit between go-to-market and Engineering.
Work Mode
This role is open to candidates in the Americas region.
