Allianz is hiring a PIM (Provider Invoice Management) Manager to lead a local team responsible for validating provider service delivery results, discrepancies, and invoices. In this role, you will drive digital transformation initiatives, champion process improvements through automation, and manage change effectively while collaborating closely with regional and global teams.

What You'll Do

Lead, mentor, and develop a diverse team in your Business Unit, fostering a collaborative environment that supports the company’s strategic goals.
Ensure alignment with global strategies and initiatives, communicating effectively with regional and global teams to adapt and implement group priorities.
Drive team performance, ensure smooth daily operations, and timely validation of provider invoices for all Assistance Lines of Business as per agreed SLAs and KPIs.
Prepare KPI reports for Management.
Identify and champion digital and automation opportunities within the department, supporting the group’s digitalization strategy.
Collaborate with IT, regional leaders, and global process improvement teams to integrate digital tools that enhance data validation, automate workflows, and streamline invoice processing.
Lead change management efforts to secure team buy-in for new tools and processes, ensuring smooth adoption and ongoing refinement.
Oversee the accurate collection and validation of provider service delivery results, confirming documented services align with what was requested and delivered.
Implement and improve verification processes/checks/functional rules to achieve consistency in service delivery results and invoice accuracy.
Close the loop by providing feedback to different functions like platform, network, and finance to achieve desired consistency and accuracy levels.
Guide the team in cross-referencing invoices with documented services, identifying and investigating discrepancies, and leveraging digital solutions to flag inconsistencies.
Work closely with providers to resolve any major discrepancies promptly.
Guide the team for approving invoices for payment processing within time and without fine.
Conduct periodic quality reviews of invoices for accuracy and contractual compliance, to ensure global standards are upheld.
Collaborate with finance, compliance, and regional teams to ensure adherence to company policies, industry regulations, and local legal requirements.
Coordinate Audit finding resolution for PIM and report status update to regional and/or global head.
Develop and present regular reports on defined performance and productivity metrics for PIM function, sharing insights with regional and global teams.
Collaborate closely with regional and global stakeholders to align on best practices, ensuring group strategy implementation in all provider management and invoicing activities.
Drive continuous improvement initiatives, championing a collaborative approach to enhance workflows, automate repetitive tasks, and align processes with global standards.