Trellis Connect is hiring a Personal Lines Insurance Sales Team Lead to drive revenue by leading and developing a team of remote call center agents. Reporting directly to the Director of Sales, you will improve agent performance through coaching, analyze sales data to inform strategy, and ensure the smooth operation of daily sales activities.
What You'll Do
- Serve as an expert on Property & Casualty insurance, ensuring high-quality agency decisions.
- Proactively suggest improvements to internal processes, from sales techniques to customer closing.
- Review reports on individual agent performance and sales results, using data to evaluate your team and drive operational changes.
- Regularly coach and mentor a growing team of agents to achieve quotas, fostering a culture of accountability and results.
- Monitor daily inquiry volume, agent schedules, and adherence, proactively adjusting to support demand.
What We're Looking For
- You have 3+ years of experience in a similar leadership role.
- You're an insurance expert with the ability to guide and evaluate P&C decisions.
- You're a creative problem-solver excited to contribute to strategic direction and dive in wherever necessary.
- You have an analytical mindset with the ability to identify data requirements, analyze data, and review reports.
- You're highly performance-oriented and able to motivate others in a proactive, positive, and firm manner.
- You have a strong sense of empathy for agents and customers.
Nice to Have
- Experience with early-stage or high-growth tech startups.
Team & Environment
You will report to the Director of Sales and lead a growing, fully remote team of agents.
Benefits & Compensation
- Compensation at the 75th+ percentile plus equity opportunities
- Flexible vacation policy
- 100% employer-paid health insurance for employees (65% for dependents)
- Home office budget to set up your perfect workspace
- Wellness events throughout the year
- Automatic 401(k) contribution, FSAs, bonuses, and equity opportunities
- Paid parental leave
Work Mode
This is a fully remote position open to candidates in the US and Canada.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
