Polaris Payments LLC is seeking a Payment Processing Advisor to consult and sell payment solutions to prospective customers and partners. The Advisor will drive revenue growth, manage accounts, and ensure customer satisfaction through effective sales and relationship management techniques.
What You'll Do
- Identify, develop and close new accounts through networking, phone, and face-to-face sales techniques.
- Prospect, identify, and recruit new Strategic Partners.
- Able to open new accounts and expand current partnerships at a managerial level.
- Responsible for the retention and profitability of existing accounts and referral relationships.
- Assist with the new account conversion process including the completion of paperwork, scheduling of equipment installations and participation in conference calls to ensure a positive new client experience.
- Respond to current and prospective customer inquiries and promptly resolve issues or concerns.
- Partner and communicate, both verbally and in writing, with equipment installation team, customer service and other departments as needed to ensure continual customer satisfaction.
- Meet monthly sales and activity goals.
- Capture accurate and complete information in CRM system.
- Attend conferences to develop industry expertise and build networks.
- Qualify accounts and decision makers to start the sales process.
- Participate in group sales meetings to review targets, forecasts and productivity.
- Adhere to the systemic schedule for sales calls, follow-up appointments, sales meetings and networking events.
What We're Looking For
- Successful track record in sales and account management
- Ability to identify, develop, and close new accounts using networking, phone, and face-to-face techniques
- Ability to prospect, identify, and recruit new Strategic Partners
- Ability to open new accounts and expand current partnerships at a managerial level
- Responsible for retention and profitability of existing accounts and referral relationships
- Assist with new account conversion including paperwork, scheduling installations, and participation in onboarding calls
- Respond to customer inquiries and resolve issues promptly
- Communicate effectively with internal teams including installation, customer service, and other departments
- Meet monthly sales and activity goals
- Capture accurate and complete information in CRM system
- Attend conferences to build industry expertise and networks
- Qualify accounts and decision makers to initiate sales process
- Participate in group sales meetings to review targets, forecasts, and productivity
- Adhere to scheduled sales calls, follow-ups, meetings, and networking events
Technical Stack
- CRM system
Benefits & Compensation
- Competitive compensation package
- Base salary
- Commission
Polaris Payments is an equal opportunity employer committed to diversity and inclusion in the workplace.
