Trane Technologies is hiring a Patient Access Coordinator I to serve as an administrative expert coordinating patient services. In this role, you will deliver excellent customer service and collaborate with a service area team to support the intake and ongoing coordination of care.
What You'll Do
- Coordinate services on behalf of patients and deliver excellent customer service in collaboration with physicians, advanced practice providers, and support staff.
- Develop relationships and processes to support patient intake and ongoing care coordination.
- Maintain constructive communication with patients, family members, caregivers, and a wide network of healthcare providers and team members.
- Actively contribute to a positive organizational culture.
What We're Looking For
- High School diploma or G.E.D. equivalent.
- Minimum of 3-5 years of progressively more responsible related work experience.
- Proven performance working collaboratively in a multidisciplinary team.
- Knowledge of medical electronic information registration and appointment scheduling systems.
- A positive attitude.
- Ability to apply problem-solving and critical thinking skills.
- Strong organizational skills.
Nice to Have
- Associates Degree or two years of college experience.
- Epic registration experience.
Technical Stack
- Epic
Team & Environment
Works within a disease or service-specific model of care.
Benefits & Compensation
- Health plan options including three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan.
- Dental and eye care coverage.
- Tuition assistance.
- Family forming benefits.
- Discounts to dozens of businesses.
Work Mode
This is an onsite position located in Detroit, Michigan.
Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
