UBC is looking for a Part-Time Customer Service Representative to work onsite in Calgary. You’ll be the face of U-Haul, working with a supportive team to assist customers, manage rentals, and maintain equipment. This role is hands-on and involves a mix of customer interaction and operational tasks.
What You'll Do
- Assist customers with U-Haul products and services both inside and outside the center.
- Manage rentals and inventory using smartphone-based U-Scan technology.
- Move, hook up, clean, and inspect trucks and trailers, checking fluid levels.
- Answer customer questions and educate them on products and services.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane (certification offered upon employment).
- Operate a forklift (certification offered upon employment).
- Participate in ongoing training through U-Haul University.
- Perform other duties as assigned.
What We're Looking For
- A valid driver’s license (class 5 GDL or greater) and the ability to maintain a good driving record.
- A high school diploma or equivalent.
Technical Stack
- Smartphone-based U-Scan technology for managing rentals.
Team & Environment
Work as part of a supportive team, serving as the primary point of contact for customers.
Benefits & Compensation
- Paid holidays, vacation, and sick days (if eligible).
- Career stability and opportunities for advancement.
- Gym Reimbursement Program (if eligible).
- Valuable on-the-job training.
- Complete Benefit Plan (if eligible).
- RRSP payroll deduction plan and deferred profit-sharing plan (if eligible).
- You Matter Program (EAP), Mindset App Program, and Wellness Programs.
- Discounts on Apple products, Dell computers, hotels, and more.
- $100 hiring bonus and a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification certification.
Work Mode
This is an onsite position located at 5519 6th St SE, Calgary, Alberta T2H1L6 Canada.
U-Haul is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by law.
