ICF is hiring an Operations Specialist - Grants Management to support our Victims Services Portfolio. In this role, you will be a key contributor to grants financial management projects, delivering training and technical assistance (TTA) on behalf of the Office of Justice Programs (OJP) to ensure exceptional service for justice organizations.
What You'll Do
- Respond to grantee requests for TTA via phone and email.
- Support virtual TTA sessions and webinars, handling logistics and coordination.
- Draft outreach materials like correspondence and e-blasts.
- Maintain and update project Standard Operating Procedures (SOPs) and templates.
- Manage project dashboards and SharePoint portals.
- Monitor deliverables and ensure compliance with SOPs for quality control.
- Provide logistics support for meetings and TTA activities.
- Collect and compile data for project reports.
- Prepare consultant agreements and process expense vouchers.
- Perform additional administrative and operational tasks as needed.
What We're Looking For
- Bachelor's degree from an accredited institution.
- Minimum 3 years in coordinating complex projects.
- US citizenship required by federal government contract.
- Ability to obtain a Public Trust security clearance prior to start date.
Nice to Have
- Knowledge of training and technical assistance provision.
- Familiarity with victim services and victims’ rights.
- Experience with virtual learning platforms and webinar tools.
- Knowledge of meeting and conference logistics.
- Familiarity with email marketing platforms (e.g., GOV Delivery).
- Experience with tools such as Smartsheet, Salesforce, Microsoft Teams, Webex, and Zoom.
Technical Stack
- MS Office Suite (Word, PowerPoint, Outlook, Excel)
- SharePoint
- Smartsheet
- Salesforce
- Microsoft Teams
- Webex
- Zoom
Benefits & Compensation
- Salary range: $37,831.00 - $64,313.00
Work Mode
This is a fully remote role open to candidates across the United States (Nationwide Remote Office).
We are an equal opportunity employer and will consider for employment qualified applicants with arrest and conviction records.
