Pearl Talent is hiring an Operations Director for a high-growth US-based concierge medicine practice. This role is a hybrid of Chief of Staff and Executive Assistant, providing direct support to the Founder & CEO while driving strategic execution and team accountability. You will be instrumental in scaling the core business and, over time, helping to launch new verticals across education, community, media, and wellness-aligned real estate.
What You'll Do
- Manage the founder’s calendar, inbox, task flow, and communications with minimal input.
- Handle personal logistics, vendor coordination, and life operations as needed.
- Serve as an accountability partner to the leadership team, run weekly team syncs, document priorities, and track deliverables.
- Work alongside PR partners to elevate the founder’s visibility and authority; lead logistics for speaking engagements, podcasts, media, and brand partnerships.
- Identify and support patient growth pathways, referral networks, and partnerships; maintain outreach tracking for high-net-worth leads.
- Own compliance workflows including medical licensing, CME, malpractice insurance, and credentialing.
- Build and optimize systems in Microsoft Teams and Asana; write and maintain SOPs across departments.
- Support the CEO in launching new business lines such as courses, retreats, membership platforms, and wellness-focused real estate.
What We're Looking For
- 7+ years supporting elite CEOs, physicians, or founders as an Executive Assistant, Chief of Staff, or senior operator.
- Experience working with high-net-worth and ultra-high-net-worth clientele, with a deep understanding of discretion, tone, service, and brand polish.
- Outstanding communication, writing, and follow-up skills—no detail is too small.
- Capable of toggling seamlessly between EA-level service and executive-level strategic thinking.
- Impeccable organizational instincts with experience in cross-functional environments.
- Mastery of Microsoft Teams, Asana, QuickBooks (or similar tools), and shared cloud systems.
Nice to Have
- Experience in PR/media coordination, high-touch hospitality, or early-stage ventures.
- Familiarity with wellness, integrative medicine, or longevity sectors.
Technical Stack
- Microsoft Teams
- Asana
- QuickBooks
Team & Environment
You will report directly to the Founder & CEO, providing high-level support and serving as an accountability partner to the leadership team.
Benefits & Compensation
- Competitive salary based on experience and skills
- Performance-based bonuses
- Fully remote work from anywhere
- Ample paid time off
- HMO health coverage after 3 months for full-time employees
- Direct mentorship from international industry experts
- Ongoing access to learning and development resources
- Opportunities for global networking
- Flexible hours supporting a healthy work-life balance
Work Mode
This is a fully remote position. Candidates from Latin America are encouraged to apply.
