The Caterpillar Lab is hiring an Operations & Administration Manager

Requirements

• Proven background in administration within nonprofit, educational, or purpose-driven settings
• Highly organized with reliable execution and attention to detail
• Effective and professional communication abilities
• History managing sensitive administrative or financial data responsibly
• Familiarity with QuickBooks Online, customer relationship management platforms, and Google Workspace applications
• Capacity to work in person at least several days per week in southern New Hampshire
• Commitment to the organization's environmental and educational mission

Nice to Have

• Background using donor management platforms in nonprofit contexts
• Track record developing or refining organizational processes
• Skill in managing concurrent initiatives and setting priorities
• Experience providing operational support in small or fast-evolving organizations

Required (7)

• Administrative experience in nonprofit, education, or mission-driven organizations
• Strong organizational skills and consistent follow-through
• Clear and professional communication skills
• Experience handling confidential administrative or financial information
• Working familiarity with QuickBooks Online, CRM systems, and Google Workspace tools
• Ability to work on-site at least part of each week in southern New Hampshire
• Alignment with The Caterpillar Lab’s mission

Preferred (4)

• Experience with nonprofit donor management systems
• Experience improving or developing organizational systems
• Ability to manage multiple projects and prioritize effectively
• Experience supporting small organizations or startup-style environments