At QAD, Inc., we are looking for an Operational Excellence Coach to lead major Lean and cultural transformations for customers across the Food & Beverage, CPG, and General Manufacturing industries. You will implement QAD Redzone software and provide expert coaching, working directly with shop floor staff, frontline leaders, and executives to achieve significant personal growth and tremendous productivity gains.

What You'll Do

Oversee and coach 5-7 customers at a time.
Train customers on workflows inside Redzone software through multiple 90-day on-site deployments.
Facilitate shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles.
Track performance data and customer uplifts throughout the deployment.
Lead process improvement and kaizen activities for customers.
Openly share feedback with frontline teams and leadership to drive positive behavior change.
Facilitate remote weekly customer progress meetings.
Identify miracle stories and results to guide celebrations of wins.
Manage project schedules with customers.
Provide Success Assessments upon project completion.
Deliver executive overviews and provide information related to all Redzone programs.
Troubleshoot customer technical issues as needed.
Support customer identification of next steps in their Redzone journey.

What We're Looking For

Must be based in the UK, Spain, or the Netherlands.
Excellent German language fluency skills.
English fluency.
Practical experience delivering Continuous Improvement (CI) in plants.
Ability and willingness to travel up to 80% as needed, transporting by both driving and flying.
Full-time, exempt role required to travel 42 weeks annually, Monday through Thursday.