Twilio is hiring a New Business Account Executive for its Social Impact (.Org) team, focused on bringing Twilio's platform to organizations advancing social good across EMEA. In this role, you will hunt, build, and lead relationships with non-profit and government organizations in sectors like government, healthcare, education, and humanitarian aid to drive platform adoption and revenue.

What You'll Do

Use a systematic approach to create, maintain, and close a pipeline of new customer opportunities within a defined list of named accounts.
Take ownership of assigned net new accounts.
Work with leadership on a go-to-market strategy to build Twilio's non-profit presence in markets including Traditional Non-Profit, Humanitarian, Higher Education, Healthcare, and Credit Unions.
Provide consultative support to customers to drive scale and success of their missions with Twilio products and solutions.
Work jointly with strategic partners to ensure customer deployments are successful commercially and technically.
Qualify, structure, negotiate, close, and manage opportunities to drive platform adoption, revenue, and customer acquisition.
Accurately forecast business for territory through the complete sales cycle.
Expand relationships with existing key customers by uncovering expansion opportunities and developing go-to-market strategies.
Maintain relationships with Social Impact customers by providing support, information, and guidance on product use.
Provide support for Social Impact activities by engaging with Twilio teams in partnership with key Twilio.org customers and partners.

What We're Looking For

8+ years of experience working in technology in a revenue generating role.
Ability to influence and build relationships with people across all levels and organizations internally and externally.
Experience owning and managing the end-to-end sales process, from prospecting and qualification through negotiation and deal closure.
Sales experience and a track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $100K.
Experience working in the humanitarian and/or UKI public sector.

Nice to Have

Strong preference for prior experience in net new / hunting roles with a large customer territory size (100+ customers).
Ability to influence and build effective working relationships with all levels of the organization.
Experience working with partner and distributor style organizations.
Ability to understand and decode technical conversations for non-technical audiences.

Team & Environment

This is a highly cross-functional role requiring deep partnerships across product management, finance, support, marketing, and operations.

Benefits & Compensation

Competitive pay
Generous time off
Ample parental and wellness leave
Healthcare
Retirement savings program
Support for volunteering and donation efforts

Work Mode

This position is remote and open to candidates located in the United Kingdom. Twilio is dedicated to remote-first work and a strong culture of connection and global inclusion.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.