Mondelēz International is hiring a National Account Manager, Naturals to join a Customer Business Team. In this role, you will drive selling efforts across a portfolio of natural accounts, acting as the key liaison between the company and customer headquarters. You will manage a combination of direct retailers, distributors, and broker-managed accounts including UNFI Natural, Kehe, Whole Foods, Sprouts, and Trader Joe’s.
What You'll Do
- Build Mondelēz International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions.
- Develop and cultivate effective, positive business relationships with key customer decision makers.
- Collaborate with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelēz International programs consistent with customer strategies.
- Create synergies in the Mondelēz International portfolio of products to drive customer profitability and Mondelēz International revenue, consumption and share.
- Proactively manage plan: translate priorities into actionable plans specific to category/customer and collaborate with the Customer to gain alignment.
- Build/deliver revenue, profit, and share by applying category management principles and business analytic best practices.
- Manage communications with Supply Chain ensuring accurate, timely Forecast and order management.
- Provide updates to management on competitive activity, customer strategy changes, and marketplace updates.
- Conduct category analysis by utilizing current consumer and category insights and KPI Reports.
- Manage operating costs: manage effective trade funds spending within budget and develop effective and efficient merchandising.
- Lead broker management for the Natural customers including contract, commissions, KPI tracking and joint business planning.
What We're Looking For
- Minimum 1-3 years in a customer-facing role in FMCG/CPG industry with proven selling/negotiating experience.
- Proficient with Microsoft Excel & PowerPoint.
- Successful relationship building/partnership.
- Previous experience in trade spend management and budgeting.
- Strong organizational skills and attention to detail.
- Account management experience with an excellent understanding of business processes and systems, ideally in the CPG industry or adjacent industry.
- Extensive knowledge of category and/or portfolio specific to category.
- Prior operational forecasting experience and analyzing consumer trends.
- Strong financial acumen with an understanding of profit and revenue drivers and analysis.
- Strong analytical skills: able to analyze customer, consumer and category data and make business building decisions.
- Ability to establish and maintain effective relationships with customer and retail teams, gain trust and respect.
- Proficient in Microsoft Office programs and overall computer skills.
Nice to Have
- HQ Selling experience a plus.
- Previous experience with UNFI, Kehe, Whole Foods, Sprouts or other large retail chain customer is ideal.
- Data analytics & insights: previous experience with Nielsen, Spins, Circana/IRI or other syndicated data tool preferred.
- Familiarity with sales and forecasting tools (TPM), highly preferred.
- Knowledge of Salesforce preferred.
- Direct experience with distributor management is an asset.
Technical Stack
- Microsoft Office
- Salesforce
- TPM (sales and forecasting tools)
- Nielsen/Spins/Circana/IRI (syndicated data tools)
Team & Environment
You will be a member of a Customer Business Team (CBT), acting as the liaison between the CBT and the Customer's Headquarter (HQ) Team.
Benefits & Compensation
- Compensation: $109,000 to $149,875
- Highly competitive bonus program with possibility for overachievement
- Health insurance
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education related programs
- Paid holidays and vacation time
Work Mode
This is a remote position open to candidates located anywhere in the continental United States.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.
