Salesforce, Inc. is hiring a Named Account Executive, State Government (West Virginia). In this role, you will be responsible for establishing and nurturing strong relationships with State Government agencies across West Virginia. Your primary goal is to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.
What You'll Do
- Cultivate and maintain enduring relationships with State Government clients.
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
- Provide regular progress updates to management regarding client accounts.
- Monitor and report on key performance metrics, including client retention and revenue growth.
- Maintain a high level of client satisfaction by consistently exceeding expectations.
- Work collaboratively with internal teams to devise solutions for complex challenges.
- Address and resolve client issues in a timely and efficient manner.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
- Collaborate closely with clients to formulate customized account strategies.
- Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
- Stay informed about industry trends, government regulations, and competitive offerings.
- Develop an in-depth understanding of Salesforce products and solutions.
- Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
What We're Looking For
- 10+ years of quota carrying software or technology sales and account management experience.
- Experience focused on selling to State and Local Government agencies, ideally across West Virginia.
- Must live in territory (West Virginia).
- Degree or equivalent relevant experience required.
Team & Environment
Work within a team of various partners within a matrixed environment, including client directors, solution engineers, executives, and others.
Benefits & Compensation
- Time off programs
- Medical, dental, vision, and mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
Work Mode
This role is local-country and requires living and working in West Virginia.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. All are assessed on the basis of merit, competence, and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
