Deloitte is looking for a Mission Support Analyst to join the Central Audit Team (ECA) on a 12-month contract. You will be a crucial point of support for audit professionals across Canada, assisting with client relationship management and working effectively in a virtual team that blends collaborative and independent tasks.
What You'll Do
- Enter account and opportunity information into Salesforce/CRM, following established protocols.
- Update and modify opportunities for the Audit practice.
- Conduct preliminary background and conflict of interest checks.
- Generate ACAMs.
- Upload the pricing tool.
- Demonstrate discretion, confidentiality, and professional conduct at all times.
- Create and modify OTP codes in SAP with a high degree of accuracy.
- Respond to requests quickly and concisely.
- Participate in special projects as needed.
- Liaise with other Deloitte teams.
What We're Looking For
- Bilingualism in French and English is required due to interactions with national and global clients and project teams.
- Advanced knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Ability to prioritize workload and manage projects.
- Ability to work with accuracy and efficiency under pressure in a constantly changing environment.
- Good communication skills and ability to give professionals clear and precise instructions.
- Ability to work effectively in a virtual team environment, as well as independently.
- Understanding of professionals' business needs to provide effective service.
Nice to Have
- Knowledge of Salesforce/CRM.
- Knowledge of SAP.
- Knowledge of the pricing tool process in Audit.
Technical Stack
- Microsoft Office Suite (Word, Excel, Outlook)
- Salesforce/CRM
- SAP
- Jupiter
- Siebel CRM
- Pricing Tool
Team & Environment
You will join a national support team that serves as the centralized point of contact for all inquiries and the creation of ACAMs, OTP codes, and pricing related to Audit & Assurance missions.
Benefits & Compensation
- Salary range: $47,000 to $78,000
- $4,000 per year for mental health support benefits.
- $1,300 flexible spending account.
- Firm-wide closures known as 'Deloitte Days'.
- Dedicated learning days (Development and Innovation Days).
- Flexible work arrangements and a hybrid work structure.
Work Mode
This is a hybrid position, open to candidates in Montréal, QC; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Ottawa, ON; Régina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB; and ville de Québec, QC.
Deloitte encourages all qualified candidates who represent the diversity of communities across Canada to apply, including persons with disabilities, candidates from Indigenous communities, and candidates from the Black community. We are committed to our Accessibility Action Plan, Reconciliation Action Plan, and the BlackNorth Initiative.
