Progyny Global is looking for a Menopause Care Expert (m/f/x) to provide high-quality virtual support to members navigating the menopause transition. You will serve as an internal subject-matter expert for the Member Experience team, directly shaping our approach to menopause care.
What You'll Do
- Conduct 1:1 video consultations with members on menopause-related topics.
- Act as the internal subject-matter expert on menopause for the Member Experience team.
- Review, audit, and support the development of menopause care content.
- Help train and support Care Experts, sharing knowledge and best practices.
- Maintain and update a menopause knowledge hub with global applicability, including multilingual resources, regionally adapted medical guidelines, and culturally sensitive educational content.
What We're Looking For
- Proven experience in menopause care, such as being a menopause nurse, menopause coach, or possessing a comparable clinical background.
- A highly collaborative mindset, thriving in dynamic, cross-functional, and international environments.
- A structured and reliable way of working, with strong prioritisation skills and attention to detail.
- A curious, adaptable learner, continuously expanding knowledge across menopause topics.
- Strong interest in, or experience with, virtual care and digital health.
- Fluent in English, both spoken and written.
Nice to Have
- Completion of a recognised menopause training or certification, such as the British Menopause Society (BMS) Advanced Certificate, FSRH menopause training, or an equivalent qualification.
Benefits & Compensation
- Competitive Base Salary: From €25,000-€32,000/year.
- Bonus Program & Company Equity: Opportunities for bonuses and company ownership.
- Fertility & Family-Building Benefits: Access to the Progyny Global Platform with a €5,000 benefits budget.
- Mental Health Support: 1:1 psychologist sessions and wellness tools via Nilo Health.
- Sustainable Mobility Benefit: Choice between a Dance e-bike subscription or a BVG public transport ticket.
- Urban Sports Club Discount: Access to discounted fitness and wellness activities.
- Hybrid Work: Work from home up to two days per week.
- Remote Work: Up to 8 weeks of remote work per year.
Work Mode
This is a hybrid position with the flexibility to work from home up to two days a week.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
