Winning Assistants is hiring a Medical Sales Representative (Spanish-English Bilingual) to support a U.S.-based dental group. In this remote role, you'll be responsible for making outbound sales calls, converting leads into appointments, and managing patient communications while using CRM tools to track progress.
What You'll Do
- Make outbound sales and cold calls to engage leads and convert them into booked appointments.
- Respond to patient inquiries via phone, email, chat, and text professionally and empathetically.
- Manage appointment calendars, reschedule appointments, and handle inbound calls.
- Organize and prioritize email and text communications, including newsletter delivery.
- Maintain an accurate pipeline using CRM tools and track progress against KPIs.
- Understand and communicate the benefits of dental services and overcome objections.
- Support lead qualification, follow-up, and marketing campaign tracking.
What We're Looking For
- Bilingual: Fluent in both Spanish and English.
- Excellent verbal communication and active listening skills.
- Strong customer service mindset with a calm, patient, and empathetic approach.
- Persuasive and confident in converting leads into appointments.
- Clear and professional written communication via email and text.
- CRM proficiency and experience using VoIP phone systems.
- Strong organizational skills and ability to manage multiple tasks.
- Skilled in lead qualification, nurturing, and follow-up.
- Comfortable aligning messaging with marketing campaigns.
- Able to track and record lead sources accurately for reporting.
- Must be highly proficient in both spoken and written English and Spanish.
- Must have relevant work experience.
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
- Must be available for video meetings with your camera on (when needed).
Nice to Have
- Experience as a Dental Virtual Assistant (VA).
- Familiarity with dental scheduling software (Open Dental, Dentrix, Eaglesoft preferred).
- Basic understanding of dental terminology and insurance.
- Knowledge of HIPAA compliance and secure patient data handling.
Technical Stack
- CRM tools
- VoIP phone systems
- Dental scheduling software (Open Dental, Dentrix, Eaglesoft)
Team & Environment
You'll be joining a fully remote team.
Benefits & Compensation
- Compensation: Starting at $6 per hour (depending on experience)
- Dedicated HR & Contractor Support Team.
- Premium VPN Access (Optional).
- HIPAA & Cybersecurity Training + Certification (Provided).
- Top 1% VA Performance Training.
- Client-Approved U.S. Holidays.
- Client-Approved Paid or Unpaid Time Off.
- Access to Tools & Resources.
- Optional Performance-Based Incentives.
Work Mode
This is a fully remote, global position.
Winning Assistants values a patient-centered approach, building trust with patients, and emphasizes communication, efficiency, and professionalism.
