Mass General Brigham (The McLean Hospital Corporation) is hiring a Medical Assistant Lead, Primary Care

Site: North Shore Medical Center, Inc. Mass General Brigham thrives on a diverse professional ecosystem, encompassing healthcare providers, administrative experts, technological innovators, scientific researchers, and systems strategists dedicated to advancing our organizational mission. As a mission-driven, non-profit institution, we champion patient care, scientific exploration, educational advancement, and community engagement, committed to delivering extraordinary healthcare experiences. We firmly believe that exceptional collaborative teams drive revolutionary medical innovations and warmly invite talented individuals to join our transformative journey. The Mass General Brigham Medical Group represents a strategically unified operational entity designed to deliver sophisticated, cost-effective, innovative community-centered ambulatory healthcare services. Our approach emerges from a comprehensive system strategy aimed at bringing healthcare solutions closer to patients while optimizing overall medical expenditures. Our service portfolio encompasses primary and specialty care, behavioral health, urgent medical interventions, digital and physical service channels across Massachusetts, New Hampshire, and Maine. Our integrated network provides outpatient surgical procedures, endoscopic services, diagnostic imaging, cardiac assessments, and specialized infusion treatments, ensuring coordinated, comprehensive patient experiences across all care delivery platforms. Located at 2 Corporation Way in Peabody, MA, our facility features 26 examination rooms offering Primary Care, Specialized Medical Services (OBGYN, Pulmonary, Rheumatology, Cardiology, Endocrinology, Nutrition, Urology, Gastrointestinal), Diagnostic Testing, and on-site Laboratory Services. We are currently recruiting a full-time Lead Medical Assistant to support our operational framework, with practice hours spanning Monday through Friday, 8:00 am to 5:00 pm. Job Summary: This critical role serves as a pivotal care team member responsible for executing leadership and operational oversight of clinical functions and Medical Assistant personnel under the Practice Manager's guidance. Beyond standard medical assistant responsibilities, the position embodies a leadership role, acting as a professional resource, facilitating inter-departmental communication, coordinating clinical initiatives, and addressing operational challenges to enhance systemic efficiency. Patient care involvement: Yes Essential Functions: - Provide complex clinical procedure assistance - Implement quality control program oversight - Deliver comprehensive leadership to medical assisting team - Distribute workload strategically - Cultivate collaborative professional environment - Manage patient flow dynamics - Conduct patient intake procedures - Participate in recruitment and onboarding processes - Perform competency assessments for medical assistants Qualifications: Education: High School Diploma/Equivalent required Credentials: Certified Medical Assistant mandatory Experience: 3-5 years medical assistant background Key Competencies: - Advanced leadership capabilities - Comprehensive medical knowledge - Electronic health record proficiency - Clinical procedural expertise - Strong communication skills - Organizational acumen - Adaptability in dynamic healthcare settings - Regulatory compliance understanding Preferences: - Community-based medical practice experience - Epic system familiarity Work Details: - Location: Two Corporation Way - Hours: 40 weekly - Type: Regular daytime shift - Compensation: $18.99 - $27.17 hourly North Shore Medical Center, Inc. is an Equal Opportunity Employer committed to fostering an inclusive workplace celebrating diversity and providing reasonable accommodations for all qualified individuals. Mass General Brigham's competency framework defines leadership excellence through observable, measurable behavioral indicators supporting workplace effectiveness and professional growth across our integrated healthcare system.